Frequently Asked Questions (FAQ)

How Many Flavors Do You Have?
We have 7 Regular flavors and 3 Premium flavors.

How Much Does Your Cookie Dough Cost?
Our prices vary based on the quantity you order and your location. We’ll be glad to send you the price list for your area so you can determine exact prices.

How Much Can We Make?
Your profit depends on two factors:

1. What your organizations charges for the cookie dough
2. Your cost—organizations like yours often make between $4.00 and $6.00 per tub, usually between 40% and 55% but it’s possible to make as much as 58%.

How Long Will The Cookie Dough Last?
3 months in the refrigerator and 1 year in the freezer.

What Happens If It Thaws?
Our cookie dough can be thawed and refrozen several times without loss of quality, taste or texture. Our cookie dough has been tested to sit at room temperature (70°) for 12 hours. After 12 hours it needs to be refrozen. To maintain the highest quality it is best to keep the dough frozen.

Do You Use Real Butter?
We use baker’s soy margarine—the choice of premium bakers. Margerine is more stable than butter when thawed then refrozen.

How Long Should I Bake The Cookies? At What Temperature?
We recommend baking the cookies between 10 and 12 minutes at 350 degrees. Since optimum time can vary, depending on your oven, temperature of the dough, altitude, etc., it’s a good idea to check at about 9 minutes. Remove from oven when cookies are light brown around the edges and allow to cool.

Is It Necessary—Or Better—To Grease My Baking Sheet?
Lightly grease or spray your baking sheet—or use pan liners.

What Are The Most Important Keys To A Successful Fundraiser?
There are two keys:

1. The higher the percentage of group participation the more successful you will be – try for 100% participation,
2. The higher the average number of tubs sold per seller the better your results will be – the average is 8 to 10 tubs per seller but about half of our groups exceed this number and you probably can too.

Call us. We will send you an information pack that is specific to your location and group size. This will help you decide what price to sell at and help set goals for your group. Included will be our incentive programs.

Do Incentive Programs Really Help? Why? How Much?
Incentive Programs really work…and we offer three different incentive programs to our customers. They can increase your sales and profits 25%, 50%, 100% and more. Incentive programs create excitement, increase participation, generate “incremental” profits and reward individuals for a job well done. Kids love ‘em!

Where Did You Get Your Recipes?
Our recipes have all been developed and refined over the years by our founder and owner, Carolyn Wright. They are fundamentally the same she made at home for her family and friends—just made these days in much larger quantities (1,200 lbs per batch).

What “Premium” Ingredients Do You Use?
As everyone knows, you can buy bad tasting or inferior chocolate and you can buy great tasting chocolate. Of course, the price you pay for fine chocolate is at least 2 to 3 times more expensive. It’s the same with all the ingredients – you get what you pay for. For instance, we buy our Macadamia nuts from Hawaii or Australia. There is simply no comparison in taste—Hawaiian and Australian Macadamia nuts are tasty and cost 2-3 times more than the others, which are virtually tasteless. It’s the same story with pecans, raisins, chocolate (chunks are much more expensive than chips), peanut butter, oatmeal, flour, sugar—quality costs more but pays off in luscious, exquisite, irresistible, tantalizing, just downright delicious cookies! The kind people want to buy again and again.

Do You Offer “Prepack” Services? Does It Cost Extra?
We certainly do. We Pre-pack (or Pre-sort as some call it) by seller, by classroom, or however you want. This is a great time and labor saver for organizations. The cookie dough orders are delivered already packed by seller so it is much easier to distribute. In addition, we provide a comprehensive computer analysis of the fundraiser, providing information on sales by student, by classroom (teacher), ranking by dollar volume, etc. This is a great tool in improving sales the next time you do a fundraiser. Call 1-800-276-4770 for more pricing details.

Do You Offer Pre-portioned Cookie Dough?
We don’t offer pre-portioned cookie dough. Pre-portioned, while it is convenient tends to look “factory made” and thaws much more rapidly, which can turn into a problem if not handled quickly at time of distribution.

Can You Ship Anywhere In The Continental USA?
We can ship anywhere in the Continental USA excluding Hawaii and Alaska. Contact us and we will be happy to send an info pack specific to your location and group size. This will include all pricing info.

Do You Have A Minimum Order Quantity? If So, What Is It?
Yes, we do have minimum order quantities. If you pick up at our plant in Little River, KS the minimum number of cases is 10 (60 tubs). Our minimum quantities vary by state and region (call us for specifics for your area) but the minimum we ship is 13 cases (78 tubs).

Do You Sell To Individuals?
Yes, we sell to individuals.  We ask for the name of the organization they or you originally bought our products from so we can continue to help that group raise money.  Little Ol' Cookie House donates $3.00 to that specific organization for every item sold through our website.

Is Shipping Included In The Prices?
Yes, all shipping costs are included.

Coffee tips and hints

How to get the most flavors out of your cup of coffee:

• Use fresh, high quality coffee.
• Use bottled or filtered water.
• Keep your coffee pot clean.
• Use correct amount of coffee to water ratio. Adjust according to your taste. Spread coffee evenly in your filter.
• Serve immediately after brewing. Coffee looses it flavor shortly after brewing, because of the heat. Heat speeds up the evaporation of the aromatic oils.

How long can the coffee be stored?
Coffee is a fresh product, so you should enjoy it as soon as possible. Between each brewing always store in an air tight container, in a cool, dry location. If you need to store for long periods of time, freezing will prolong the life of your coffee. Heat and oxygen shorten the tastefulness of coffee.

How do you clean a coffee maker?
Once the coffee is done brewing remove the filter and coffee grounds. The longer the coffee sits the more oil residue is left in your coffee maker, this makes it harder to clean up and adds unwanted flavors the next time you brew. When cleaning your coffee pot do not use dish soap, use a little baking soda and hot water. Use 2 teaspoons baking soda in the water reservoir then brew a pot with fresh cool water. Then rinse all the coffee maker parts thoroughly. Then brew a pot of water before making your next pot of coffee.

How much should they buy at once?
Only buy enough for a few weeks. If your customer would like more please have them contact you.

Candle FAQ's

How long do they burn?
70 hours.

What kind of wax do you use?
We use a high quality paraffin / soy wax blend to maximize scent throw.

What kind of wicks do you use?
We use lead-free cotton wicks.

Are your candles hand poured?
Yes they are, we pour everyone by hand.

I don't see my question here...where can I get more information?
Call us at 1-800-276-4770 or use this online contact form.